Tvoi AgentQuality control in Italian factories
We inspect the goods before shipping, so defects never reach your warehouse.
Quality problems usually surface once the goods are already in your warehouse. We move the check to the factory: your agent inspects samples, in-line production and the finished order. Every inspection comes with a photo and video report. If something is wrong, we agree on fixes before the goods ship.
What we inspect
Fabric and colour
Weight, composition and shade checked against the approved sample.
Stitching and fit
Seams, finishing and size chart compliance.
Labelling
Care labels, composition and Made in Italy authenticity.
Photo report
Close-ups, measurements and video for every batch.
Packing
Correct packing and carton marking for shipping.
Corrections
We agree defect fixes with the factory before shipping.
Why it matters
On-site checks
Your agent is at the factory, not relying on supplier photos.
Three stages
Before, during and after production.
The factory's language
Claims handled in Italian, without misunderstandings.
Report within 24 hours
Photos and video reach your messenger the same or next day.
FAQ
Can I order just a quality inspection?
Yes. We also inspect orders you placed yourself, if the factory is in or near Prato or Florence.
What if defects are found?
We document them in the report and agree on rework, replacement or a discount with the factory before shipping.
How fast is the report?
Usually on the day of the inspection or the next day, in your messenger.